Sunderland Support

Account 7

• How do I cancel my subscription?
• How do I get a refund?
• How much do live streaming passes cost?
• I can’t login or have forgotten my password. How do I get access to my account?
• I have made a duplicate payment, how do I get refund?

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General 8

• Can I get an illegal feed?
• Can I watch a full match replay?
• Can I watch the live stream games in my local pub/bar?
• I’m receiving a “media not found” message
• If I live in the UK or Republic of Ireland and subscribe to (club name/ pass service), will I be able to watch international games when travelling abroad?

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Technical 10

• Can I watch on my mobile browser?
• Can I watch the game on my Smart TV, or cast to my connected devices?
• How many devices can I use at once?
• I’m stuck in a login loop, or when I click Play the website does nothing. What should I do?
• What are the system requirements?

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