General

Can I get an illegal feed?
All feeds of the game are monitored by the club and the EFL.  The EFL has a strict monitoring policy in operation and will prosecute individuals who ill...
Mon, 14 Nov, 2022 at 12:08 PM
Can I watch a full match replay?
Yes.  The full match replay will be available on our official website approximately 24 hours after the game, subject to EFL broadcast holdback. For exam...
Mon, 14 Nov, 2022 at 11:52 AM
Can I watch the live stream games in my local pub/bar?
No.  It is for private, individual use only. Commercial premises are excluded from the live-streaming service.  The EFL has a strict monitoring poli...
Mon, 14 Nov, 2022 at 11:53 AM
I’m receiving a “media not found” message
The live video or audio commentary player will only be live during a match.  If the game has kicked off and you are receiving this message, please conta...
Mon, 14 Nov, 2022 at 11:54 AM
If I live in the UK or Republic of Ireland and subscribe to (club name/ pass service), will I be able to watch international games when travelling abroad?
Domestic fans travelling overseas will have the same access as international users only if they buy an international subscription to Sunderland AFC’s live-s...
Mon, 14 Nov, 2022 at 11:50 AM
My feed keeps buffering. What’s wrong?
During the game, please report your technical issues to safseesupport@streamamg.com who can investigate whether there is a problem with the broadcast. ...
Thu, 1 Dec, 2022 at 1:54 PM
What happens if no games are shown in my subscription period?
If you are on a monthly package, it is an accepted risk that some months will have more live fixtures than others, so no refund will be given in those cases...
Mon, 14 Nov, 2022 at 12:07 PM
Why don’t fans in the UK and Republic of Ireland have the same access to Sunderland AFC’s live streaming service as international fans?
  This is due to the EFL’s existing broadcast agreement with Sky Sports.
Mon, 14 Nov, 2022 at 11:49 AM